Legal / Seller Information

Seller Details

  • Full trading name: ErgoMouse (PTY) Ltd
  • Legal entity type: PTY (ltd)
  • Registration number: 2026 / 401847 / 07
  • VAT number: Not displayed, or not applicable if the seller is not VAT registered.

Contact Details

  • Website: https://ergomouse.co.za/.
  • Email: support@ergomouse.co.za.
  • Phone: Not currently displayed on this website.
  • Physical/service address: Cape Town, South Africa. A specific service address can be requested by email where needed for a valid order, return, complaint, or legal notice.

Pricing And Delivery Charges

Prices are displayed in South African rand. Product prices exclude any delivery charge unless the page or checkout clearly says delivery is included.

Orders are dispatched on the next business day where stock is available. Delivery takes 3–5 business days after dispatch, subject to courier coverage and accurate checkout details.

Payment Method

Orders are placed through Shopify checkout at checkout.ergomouse.co.za. Available payment methods depend on the Shopify checkout options enabled at the time of order.

Complaints

For order, delivery, return, warranty, privacy, or product complaints, email support@ergomouse.co.za with your order number and a clear description of the issue.

We aim to deal with complaints fairly and in line with applicable South African consumer law.

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